Pickup & Delivery Policy

Effective Date: 03/24/2026

1. Overview

This Delivery & Pickup Policy outlines how MeatBites handles order fulfillment, delivery, and pickup. By placing an order, you agree to the terms below.

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2. Order Processing & Lead Time

• All orders are made fresh to order

• Orders must be placed in advance based on availability shown at checkout

• Customers may schedule orders up to 60 days in advance for large and event orders (50+ Pies). For standard orders (less than 50 Pies), we recommend placing your order 3-5 days in advance to ensure availability. 

• Same-day orders may not be available

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3. Delivery Policy

Delivery Area

• We currently offer delivery within the Houston, Texas area and surrounding locations.

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Delivery Requirements

• A minimum order amount may be required for delivery (as shown at checkout)

• Delivery fees are calculated at checkout

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Delivery Timing

• Delivery times are provided as time windows, not exact times

• While we do our best to be punctual, delays may occur due to traffic, weather, or unforeseen circumstances

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Customer Responsibility

• Customers must provide accurate delivery information

• Someone must be available to receive the order during the delivery window

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Failed Delivery

If delivery cannot be completed due to:

• Incorrect address

• No recipient available

• Inability to access location

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 The order will be considered fulfilled and is non-refundable

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4. Pickup Policy

Pickup Location

• Pickup details and location will be provided at checkout or via confirmation.

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Pickup Timing

• Customers must arrive within their selected pickup window

• Orders may not be held for extended periods due to food safety and quality standards

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Missed Pickup

• Orders not picked up within the designated time window are non-refundable

• We are not responsible for product quality after the scheduled pickup time has passed

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5. Order Changes

• Changes to orders (including time, date, or items) must be requested at least 48 hours in advance

• We cannot guarantee changes for last-minute requests

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6. Contact & Communication

If there are any issues with your delivery or pickup, please contact us as soon as possible:

MeatBites

Email: meatbitesco@gmail.com

Phone: +1 (346) 653-3775

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7. Policy Updates

We may update this policy at any time. Changes will be posted on this page with a revised effective date.