Effective Date: 03/24/2026

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1. Overview

At MeatBites, we take pride in preparing fresh, made-to-order products. Due to the perishable nature of our food items, all sales are generally final. However, we are committed to customer satisfaction and will address any issues fairly.

 

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2. Order Cancellations

• Orders may be canceled up to 48 hours before the scheduled pickup or delivery time for a full refund.

• Cancellations made within 48 hours may not be eligible for a refund.

• Same-day or last-minute orders cannot be canceled once preparation has begun.

 

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3. Refund Eligibility

We may offer a refund, replacement, or store credit under the following circumstances:

 

• You received the wrong order

• Your order is missing items

• The product quality is significantly below standard

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To be eligible:

 

• You must contact us within 24 hours of receiving your order

• Provide your order number and a description of the issue

• Photos may be required for verification

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4. Non-Refundable Situations

We do not offer refunds for:

 

• Change of mind after order is placed

• Incorrect information provided by the customer (e.g., wrong address)

• Failure to pick up an order at the scheduled time

• Minor variations in appearance or taste

 

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5. Delivery Issues

• If a delivery fails due to an incorrect address or inability to reach you, the order is non-refundable

• We are not responsible for delays caused by traffic, weather, or other circumstances beyond our control

 

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6. Refund Method

Approved refunds will be issued:

 

• To the original payment method, or

• As store credit (at our discretion)

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Please allow 5–10 business days for refunds to process, depending on your payment provider.